Last updated: March 1, 2026
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By accessing or using the Perceive8 platform, website, API, or any related services (collectively, the "Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
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Perceive8 provides an audio intelligence platform that includes transcription, speaker diarization, emotion detection, AI-powered analysis, and related features accessible via a web dashboard and API.
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You must provide accurate, complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.
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You agree not to use the Service to: (a) violate any applicable law or regulation; (b) infringe on the rights of others; (c) upload content you do not have the right to process; (d) attempt to gain unauthorized access to the Service or its systems; (e) use the Service for surveillance without proper consent; (f) interfere with or disrupt the Service.
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The Service, including its software, design, and documentation, is owned by Perceive8. You retain ownership of the audio content you upload. By using the Service, you grant Perceive8 a limited license to process your content solely to provide the Service.
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Paid plans are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change pricing with 30 days' notice. Usage beyond your plan limits will be billed at the applicable overage rate.
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To the maximum extent permitted by law, Perceive8 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.
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We may suspend or terminate your access to the Service at any time for violation of these Terms. You may terminate your account at any time through your account settings. Upon termination, your right to use the Service ceases immediately, and we may delete your data in accordance with our data retention policies.
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These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of the applicable jurisdiction.
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We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the revised Terms.
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If you have questions about these Terms, please contact us at legal@perceive8.com.